Overview
Welcome to The Ohana Roast! The terms “we”, “us,” and “our” refer to The Ohana Roast. By accessing our website, purchasing our products, or using any of our services (the “Services”), you agree to be bound by these Terms & Conditions and our [Privacy Policy]. If you do not agree, please do not use our Services.
These Terms outline your rights and responsibilities, along with important information about limitations of liability and disclaimers.
1. Eligibility & Accounts
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any of your minor dependents to use the Services under your supervision.
You agree to provide accurate, current, and complete information when using our website or making purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2. Our Products
We strive to present our products accurately. However, colors and appearances may vary due to device screens or settings. We do not guarantee that product descriptions or images will always match perfectly.
We may change or discontinue products at any time without prior notice. Availability may also be limited based on region, demand, or other factors.
3. Orders
Placing an order is considered an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are only confirmed once payment has been processed.
Please review your order before submitting, as cancellations may not always be possible. Purchases are subject to our [Return & Refund Policy].
4. Pricing & Billing
All prices are listed in the currency displayed at checkout. Taxes, shipping, customs, or import duties may be added where applicable. Prices are subject to change without notice.
By submitting payment information, you confirm that it is valid and authorized for use. You agree to pay all charges associated with your purchase, including shipping, handling, and applicable taxes.
5. Shipping & Delivery
Shipping times are estimates only. We are not responsible for delays caused by carriers, customs, or factors beyond our control. Risk of loss passes to you once an order has been handed over to the shipping provider.
See our [Shipping Policy] for more details.
6. Intellectual Property
All content on our website and Services — including logos, designs, images, text, graphics, and product names is owned by or licensed to The Ohana Roast. They are protected by intellectual property laws and may not be copied, distributed, or used without our written consent.
7. Third-Party Services & Links
Our website may contain links to third-party sites or services. We are not responsible for the content, accuracy, or policies of third parties, and accessing them is at your own risk.
8. Feedback & Submissions
If you provide us with feedback, ideas, or suggestions, you grant us a royalty-free license to use, share, or implement that feedback for any purpose. We are under no obligation to compensate or acknowledge you for such submissions.
9. Errors & Omissions
From time to time, our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct these errors, update information, or cancel orders without prior notice.
10. Prohibited Uses
You may not use our Services for any unlawful purpose or in violation of applicable laws. Prohibited uses include (but are not limited to):
- Engaging in fraud or misrepresentation
- Uploading harmful code or malware
- Harassing or abusing others
- Copying or reselling our Services without authorization
- Circumventing security features
We reserve the right to suspend or terminate access for violations.
11. Termination
We may suspend or terminate your access to our Services at any time, without notice, for conduct that we determine violates these Terms. Sections relating to Intellectual Property, Limitation of Liability, and Indemnification will survive termination.
12. Disclaimers
Our Services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation of the website or that products will meet your expectations.
13. Limitation of Liability
To the maximum extent permitted by law, The Ohana Roast is not liable for any indirect, incidental, or consequential damages arising out of your use of our Services or products, including loss of profits, data, or business opportunities.
14. Indemnification
You agree to indemnify and hold harmless The Ohana Roast, its affiliates, and employees from any claims, damages, or liabilities arising from your use of our Services, violation of these Terms, or infringement of third-party rights.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
16. Entire Agreement
These Terms, together with our policies (including Privacy, Shipping, and Refund), represent the complete agreement between you and The Ohana Roast.
17. Governing Law
These Terms are governed by and interpreted under the laws of the jurisdiction where The Ohana Roast is registered. Any disputes shall be resolved in the courts of that jurisdiction.
18. Changes to Terms
We may update or revise these Terms at any time. Updates will be posted on this page, with the effective date noted. Continued use of our Services after changes constitutes acceptance of the revised Terms.
19. Contact Information
For questions about these Terms, reach out to us at:
The Ohana Roast
theohanaroast@gmail.com
+44 7459 023419